Home / Frequently Asked Questions

I'm based in the San Francisco-Bay Area, can I pick up my order locally?

Yes! We have a warehouse location in San Leandro where you can pick your order up and avoid unnecessary shipping costs. UPDATE: Unfortunately, due to rules and regulations around COVID-19, we've temporarily closed our warehouse to the public until further notice. However, the good news is that all orders over $100 ship next business day for FREE.

What warranty do you offer for your desk products?

Why won't my desk move?

What type of power cable is included?

Do I need to be an expert to assemble my RISE Standing Desk?

Where do you ship to?

Why won't some of the screws sit during assembly?