Frequently Asked Questions

I'm based in the San Francisco-Bay Area, can I pick up my order locally?

Yes! We have a warehouse location in San Leandro where you can pick your order up and avoid unnecessary shipping costs

UPDATE: Unfortunately, due to rules and regulations around COVID-19, we've temporarily closed our warehouse to the public until further notice. However, the good news is that all orders over $100 ship next business day for FREE

What warranty do you offer for your desk products?

Why won't my desk move?

What is the adjustable height range for the desk?

What type of power cable is included?

What weight limited is advised for either RISE Standing Desk?

What material is the frame made out of?

Do I need to be an expert to assemble my RISE Standing Desk?

Where do you ship to?

Why won't some of the screws sit during assembly?